Skip to main content
Open Positions

IT Support Specialist

Position Description:

MJFF is searching for an Information Technology (IT) Specialist to proactively partner with departments and business units across the Foundation to provide high-quality technology support and training.  Reporting to the Director of IT, the Relationship Manager will play a key role in identifying the needs of departments and users in MJFF’s programmatic, development/fundraising, and administration units, then developing and implementing technology solutions for those needs.  The Relationship Manager must be a knowledgeable and enthusiastic advocate of the role technology can play in improving efficiencies and advancing MJFF’s mission.  This is a highly visible position that will include ongoing interactions with all levels of MJFF staff.

This is a full-time position located at MJFF’s main office in New York City with little or no travel required.  This position will occasionally require off-hours work for emergency support requests or planned system upgrades.


  • Anticipate needs from business units across MJFF (e.g. Research Programs, Research Partnerships, Marketing, Fundraising, etc.), and identify and propose IT products and services to fulfill those needs
  • Become knowledge about core MJFF business processes and advise business leaders on the costs and benefits of technology-based solutions that could address those needs
  • Assist with project management of the implementation of IT solutions
  • Develop and deliver training programs to improve staff usage of existing and new technology platforms (i.e. Microsoft Outlook, Teams, OneDrive, video conferencing platforms, etc.)
  • Develop and maintain documentation for IT platforms and systems. For example, “Quick Reference Guides” for common technology tasks or conference room equipment
  • Lead technology onboarding for new MJFF staff
  • Be the technical team captain for the MJFF Intranet (SharePoint)
  • Assist with IT helpdesk services in coordination with other team members (shared responsibility)
  • Promote an understanding of IT roles, processes, and activities to business units, and act as lead marketer and communicator of IT services and capabilities

Desired Skills and Experience:

  • 3+ years of experience in IT and business work
  • Demonstrated expertise in user support and developing innovative IT solutions to support strategic business objectives
  • Excellent oral and written communication skills
  • Advanced knowledge of Microsoft Office suite, especially Outlook, PowerPoint, Teams, Word, and Excel
  • Experienced presenter, strong communications skills using PowerPoint
  • Experience with project management, including familiarity with agile methodologies
  • Solid understanding of current and planned architecture, platforms, and solutions
  • Office 365 (Exchange, SharePoint, OneDrive, etc.)
  • Windows 10/Windows Server
  • Virtualization (VMWare vSphere)
  • A/V equipment setup
  • Help desk ticketing system
  • Strong working knowledge of common IT practices and policies

How to Apply:

Interested candidates should submit a resume and thoughtful cover letter describing their specific qualifications and interest in the position. Submissions without cover letters will not be considered. Please, no telephone inquiries and do not contact our staff directly. Only applicants who best match the position needs will be contacted. 

About Us:

The Michael J. Fox Foundation for Parkinson’s Research (MJFF) was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus — thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest global funder of Parkinson’s disease research outside the U. S. federal government, having funded over $800 million in research projects in both academic and industry labs worldwide.

Core to our philosophy is how we think of our capital and its risk profile relative to other stakeholders in the drug development pipeline. We work aggressively to de-risk various therapeutic strategies and tools in the hopes of building a robust pipeline of new treatments for patients. In order to achieve our mission of finding a cure for PD it is critical that we engage with, and bring together, members of the PD community including researchers, physicians, health professionals and most important, people with Parkinson's and their families. We believe that raising the Foundation’s profile with a broader audience will help us more efficiently reach and mobilize highly engaged stakeholders who are more likely to feel personally vested in helping speed progress toward a cure.

We believe that to find a cure for PD as quickly as possible, our capital needs to push research forward today — we therefore deliberately have no endowment. We instead start our fundraising from zero each year and seek to deploy funds raised as quickly and wisely as possible. MJFF raises over $100 million annually. Today, the Foundation’s staff comprises approximately 150 full-time employees.

The Administration Department includes Finance, Strategy, Information Technology, and Facilities.  Our purpose is to provide strategic analysis and tactical advice to MJFF leadership and across all departments to advance the organization’s mission.  We strive to create a partnership culture that embodies the MJFF values by being proactive, collaborative, and efficient, and our department behaviors are to continually ask how something can be improved, set personally high standards, keep things simple, and move quickly.


The Michael J. Fox Foundation is an equal opportunity employer.

We use cookies to ensure that you get the best experience. By continuing to use this website, you indicate that you have read our Terms of Service and Privacy Policy.