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Knowledge Management Lead/Director

The Knowledge Management Lead is responsible for ensuring that user needs for access to and sharing of organization knowledge, know-how, information and experience are met effectively and efficiently.

About Us:
The Michael J. Fox Foundation for Parkinson’s Research (MJFF) was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus—thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest nonprofit funder of Parkinson’s disease research, having funded over $2 billion in research projects in both academic and industry labs worldwide.

Core to our philosophy is how we think of our capital and its risk profile relative to other stakeholders in the drug development pipeline. We work aggressively to de-risk various therapeutic strategies and tools in the hopes of building a robust pipeline of new treatments for patients. In order to achieve our mission of finding a cure for PD it is critical that we engage with, and bring together, members of the PD community including researchers, physicians, health professionals and most important, people with Parkinson's and their families.

We believe that to find a cure for PD as quickly as possible, our capital needs to push research forward today—we therefore deliberately hold no endowment or excessive reserves. We instead seek to deploy funds raised as quickly and wisely as possible. MJFF raises over $100 million annually. Today, the Foundation has approximately 250 full-time employees. We offer a collegial and collaborative environment where optimistic problem-solvers and entrepreneurial, resourceful individuals can thrive and make a tangible difference for millions of people living with Parkinson’s disease.

Position Summary:
The Michael J. Fox Foundation (MJFF) is seeking top talent for its Knowledge Management Lead/Director position. The Knowledge Management (KM) Lead is responsible for ensuring that user needs for access to and sharing of organization knowledge, know-how, information and experience are met effectively and efficiently. This position will sit in the central hub of knowledge management for the organization and collaborate with formal and informal KM-related roles across the organization and our Technology team to optimize, better leverage and capitalize our knowledge to help: increase revenue through more expeditious and expanded access to information; reduce costs through less repeated effort or condensed time finding information; and improve performance and brand value promoting innovation, staff engagement and reduced staff attrition. This role will report into the Employee Experience team and partner with project/change managers, internal communications and analysts on the team to harness the knowledge embedded in our systems for maximum results.

Primary Duties & Responsibilities:

  • Lead the design and pilot knowledge management solutions to meet the prioritized needs of the organization (i.e., raising revenue in support of our strategic objectives), consulting with key departments and stakeholders supporting the effort.
  • Develop a long-term knowledge management framework, including the management and administration of processes and tools that enable the organization to identify, create, document access and share tacit and explicit knowledge.
  • Engage regularly with Information Technology to assess and decide on robust but cost-effective approaches to implement technology solutions for knowledge management and partner on the roll out/implementation of them.
  • Lead the formulation and periodic update of knowledge management policies, guidelines and processes.
  • Direct and supervise the collation, appraisal and classification of legacy and new knowledge assets.
  • Contribute effectively to the development of corporate level knowledge pieces that amplify the employee experience (e.g., employee maps, global calendars, insights and statistics, etc.)
  • Provide formats and recommendations in the management and use of SharePoint related to KM best practices (i.e., naming systems, taxonomy, etc.).
  • Ensure appropriate awareness about available knowledge management solutions and processes through training and internal communications.
  • In collaboration with other KM-support functions (formal and informal), Identify and document intellectual capital and lead content management across the organization.
  • Create governance and support a community of best practices with formal and informal KM-roles across the organization.
  • Provide advice to employees and projects on matters related to knowledge management.
  • Monitor progress by leveraging analytics to assess the impact, engagement, functionality and effectiveness of knowledge management plan.

Qualifications and Skills:

  • Typically, will hold a degree in knowledge management, library science/information, business management or communications studies.
  • Knowledge of KM theory and practice.
  • Knowledge of MS 365 applications (e.g., OneDrive, Teams, SharePoint, CoPilot AI) and how to integrate to facilitate collaboration, content management and knowledge flow.
  • Knowledge of the capabilities and functionality associated with various other technologies for organizing and managing information (e.g., Guru, Salesforce, Smart Simple, DOMO, databases, spreadsheets, bookmarking).
  • Exceptional communication and collaboration skills, with the ability to introduce lead changes in process and programs through learning and training.
  • Experience in technical writing and editing.
  • Knowledge of evolving technologies like Artificial Intelligence and Machine Learning is preferred.
  • Ability to demonstrate ROI for recommended KM solutions and introduce and analyze other measures of success.
  • Strong attention to detail and a “dot connector” to create systems that work across multiple areas to reach shared objectives. Proven ability to inspire and influence key stakeholders at different levels across cross-functional teams.
  • Ability to balance competing demands effectively with an ability to prioritize and pivot as needed.
  • Advanced certifications in focus areas, a plus.
  • Experience in non-profit is highly desirable.

Salary and Benefits:
The salary range for this position is $120,000 - $140,000. In addition to salary, The Michael J. Fox Foundation for Parkinson’s Research (MJFF) offers a comprehensive benefits package, including:

  • 15+ options for medical insurance (with MJFF paying 90 percent of the premiums).
  • Competitive dental and vision plans.
  • 401(k) plan with 6 percent employer contribution.
  • Flexible spending accounts.
  • Employer paid life and disability insurance.
  • 18 days Paid Time Off (PTO); 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2pm) and a summer holiday week over July 4.
  • Two ways of working: hybrid-flex, or remote work. We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done.

Employees are also eligible for a discretionary bonus on an annual basis. MJFF provides staff and leadership cultivation through regular training courses and events.

Vaccine Statement: 
At The Michael J. Fox Foundation (MJFF), the health and safety of our team and our community is a priority. MJFF has made the decision to require all staff receive the COVID-19 vaccine as a condition of employment. Successful applicants for this position must be fully vaccinated by date of hire and proof of vaccine is required. Full vaccination is defined as two weeks after both doses of two-dose vaccine or two weeks after a single-dose vaccine has been administered. Anyone unable to be vaccinated, because of medical or religious reasons, can request a reasonable accommodation for consideration.

How to Apply:
Interested candidates should submit a resume and thoughtful cover letter describing their specific qualifications and interest in the position.

MJFF is an equal opportunity employer. We strongly encourage applications from individuals who will contribute to our efforts to build and support a diverse, equitable and inclusive workforce. Diversity may refer to characteristics including, but not limited to, race, religion, ethnicity, sex, gender identity, sexual orientation, socioeconomic circumstance, geographic background, ability and disability, political ideology and age.

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