Portfolio Services Specialist

About Us:
The Michael J. Fox Foundation for Parkinson’s Research (MJFF) was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus—thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest nonprofit funder of Parkinson’s disease research, having funded over $2 billion in research projects in both academic and industry labs worldwide.

Core to our philosophy is how we think of our capital and its risk profile relative to other stakeholders in the drug development pipeline. We work aggressively to de-risk various therapeutic strategies and tools in the hopes of building a robust pipeline of new treatments for patients. In order to achieve our mission of finding a cure for PD it is critical that we engage with, and bring together, members of the PD community including researchers, physicians, health professionals and most important, people with Parkinson's and their families.

We believe that to find a cure for PD as quickly as possible, our capital needs to push research forward today—we therefore deliberately hold no endowment or excessive reserves. We instead seek to deploy funds raised as quickly and wisely as possible. MJFF raises over $100 million annually. Today, the Foundation has approximately 300 full-time employees. We offer a collegial and collaborative environment where optimistic problem-solvers and entrepreneurial, resourceful individuals can thrive and make a tangible difference for millions of people living with Parkinson’s disease.

Position Summary: 
The Michael J. Fox Foundation for Parkinson’s Research (“the Foundation”) is seeking top talent for its Portfolio Services Specialist position.  Reporting to the Senior Manager of Fundraising Operations, this role is a key support to the Development business unit. This position supports the uptake and improvement of donor information in Salesforce, the Foundation’s CRM. This role is the operational point of contact for Major Gifts and Corporate & Foundation portfolio leads.

This is a hybrid-flex position that will require in-person attendance on a semi-regular basis at MJFF’s office in New York City.

Primary Duties & Responsibilities: 

• Act as the point of contact for all operational needs for specific donor portfolios; support the operational maintenance of donor records, including gift opportunities, contact records and account information
• Support and expand training for fundraisers across portfolios to manage donors and their giving effectively; partner with portfolio leads to improve their use of CRM tools to document donor giving and behavior
• Execute operational needs associated with adding portfolio-managed donors into fundraising campaigns – this includes CRM campaign creation, audience inclusion or suppression, invite curation and more
• Partner with other portfolio specialists to ensure consistent treatment and support
• Support processes and procedures around account stages and the opportunity pipeline in Salesforce
• Recommend and implement processes, policies and procedures that can improve fundraising efficacy and mitigate risk to donor data
• Act as the operational lead for fundraising campaigns across all Development programs that incorporate retail portfolios
• Collaborate with Donor Marketing, Analytics, Donor Services, CRM and other experts to develop solutions, process improvements, and ongoing support for retail portfolios
• Support the development of replicable, scalable reports and processes for frequently requested donor information, such as portfolio reports, donor list requests, or campaign analytics
• Develop best practices for fundraisers utilizing CRM software (Salesforce) or other development tools and technology
• Partner with teams across the Foundation – such as Marketing, Prospecting and CRM teams – to create cohesive understanding of how portfolio managers utilize the CRM

Qualifications and Skills: 

• Knowledge supporting Major Giving operations, including best practices
• Knowledge in supporting fundraising teams, operations preferred
• Experience working within a CRM; Salesforce strongly preferred
• Experience in a service or support-focused role; excellent collaboration skills
• Knowledge of fundraising moves management cycles, and fundraising strategies
• Strong prioritization and time management; able to balance multiple projects with competing deadlines
• Experience with project management  
• Strong analytical skillset
• Excellent communication, both written and verbal
• Commitment to giving and receiving feedback; strong listener with the ability to communicate across a wide range of audiences
• Excels in a team environment, possessing a collaborative, interactive work style with an eagerness to learn from team members

Salary and Benefits:
The salary range for this position is $70,000 to $80,000.  In addition to salary, The Michael J. Fox Foundation for Parkinson’s Research offers a comprehensive benefits package, including:

• 15+ options for medical insurance (with the Foundation paying 90 percent of the premiums)
• Competitive dental and vision plans
• 401(k) plan with 6 percent employer contribution
• Flexible spending accounts
• Employer paid life and disability insurance
• 18 Vacation Days; 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2 p.m.) and a summer holiday week over July 4
• Two ways of working: hybrid-flex, or remote work.  We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done.  

Employees are also eligible for a discretionary bonus on an annual basis. The Foundation provides staff and leadership cultivation through regular training courses and events.  

How to Apply: 
Interested candidates should submit a resume and thoughtful cover letter describing through examples, their specific qualifications and interest in the position. If you think that your skills are transferable and can add value to this role, please apply. Applicants who best match the position’s needs will be contacted.

MJFF is an equal opportunity employer. We strongly encourage applications from individuals who will contribute to our efforts to build and support a diverse, equitable and inclusive workforce. Diversity may refer to characteristics including, but not limited to, race, religion, ethnicity, sex, gender identity, sexual orientation, socioeconomic circumstance, geographic background, ability and disability, political ideology and age.