Workplace Technology Specialist

About Us:
The Michael J. Fox Foundation for Parkinson’s Research (MJFF) was founded in 2000 with one clear objective: accelerating meaningful therapeutic advances and, ultimately, a cure for Parkinson’s disease (PD). The Foundation applies extraordinary scientific, business and media assets to this singular focus—thus creating a unique and dynamic organization. Since inception, MJFF has quickly grown into the largest nonprofit funder of Parkinson’s disease research, having funded over $2 billion in research projects in both academic and industry labs worldwide.

Core to our philosophy is how we think of our capital and its risk profile relative to other stakeholders in the drug development pipeline. We work aggressively to de-risk various therapeutic strategies and tools in the hopes of building a robust pipeline of new treatments for patients. In order to achieve our mission of finding a cure for PD it is critical that we engage with, and bring together, members of the PD community including researchers, physicians, health professionals and most important, people with Parkinson's and their families.

We believe that to find a cure for PD as quickly as possible, our capital needs to push research forward today—we therefore deliberately hold no endowment or excessive reserves. We instead seek to deploy funds raised as quickly and wisely as possible. MJFF raises over $100 million annually. Today, the Foundation has approximately 300 full-time employees. We offer a collegial and collaborative environment where optimistic problem-solvers and entrepreneurial, resourceful individuals can thrive and make a tangible difference for millions of people living with Parkinson’s disease.

Position Summary:
The Michael J. Fox Foundation for Parkinson’s Research (“the Foundation”) is seeking top talent for its Workplace Technology Specialist position.  This role provides high-quality technical support and training related to workplace technology. This position is key in identifying and understanding the workplace technology needs of staff and then helping to implement technology solutions for those needs.

This is a hybrid-flex position that will require in-person attendance on a semi-regular basis at the Foundation’s office in New York City.

Primary Duties & Responsibilities:

• Work as part of a team to manage and resolve incoming Helpdesk requests
• Deliver exceptional customer service by understanding the needs of employees and providing timely, effective, and friendly support
• Share technology onboarding for new staff
• Be the technical point person for the organization’s Intranet (SharePoint)
• Assist with IT helpdesk services in coordination with other team members
• Assist with project management of the implementation of IT solutions on an as needed basis
• Adhere to standard Helpdesk and the Foundation’s Key Performance Indicators (KPIs)

Qualifications and Skills:

• Knowledge of working at a Helpdesk
• Knowledge of working with Microsoft 365, as an admin, in a support role. (Creating users, adding users to groups, etc.)
• Knowledge of the Microsoft Office suite, particularly Outlook, PowerPoint, Teams, Word, Excel, and Copilot
• Knowledge of supporting conference rooms (Microsoft Teams Rooms)
• Knowledge of Windows & Macs
• Excellent oral and written communication skills
• This position occasionally requires off-hours work for emergency support requests or planned system upgrades

Salary and Benefits:
The salary range for this position is $70,000 to $80,000.  In addition to salary, The Michael J. Fox Foundation for Parkinson’s Research offers a comprehensive benefits package, including:

• 15+ options for medical insurance (with the Foundation paying 90 percent of the premiums)
• Competitive dental and vision plans
• 401(k) plan with 6 percent employer contribution
• Flexible spending accounts
• Employer paid life and disability insurance
• 18 Vacation Days; 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2 p.m.) and a summer holiday week over July 4

Employees are also eligible for a discretionary bonus on an annual basis. The Foundation provides staff and leadership cultivation through regular training courses and events. 

How to Apply: 
Interested candidates should submit a resume and thoughtful cover letter describing through examples, their specific qualifications and interest in the position. If you think that your skills are transferable and can add value to this role, please apply. Applicants who best match the position’s needs will be contacted.

MJFF is an equal opportunity employer. We strongly encourage applications from individuals who will contribute to our efforts to build and support a diverse, equitable and inclusive workforce. Diversity may refer to characteristics including, but not limited to, race, religion, ethnicity, sex, gender identity, sexual orientation, socioeconomic circumstance, geographic background, ability and disability, political ideology and age.